At MoobelSL OÜ, your privacy is important to us. We are committed to complying with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website www.msl.ee. By using our website, you agree to the collection and use of your data in accordance with this Privacy Policy.

This Privacy Policy aims to explain what information we collect, how we use it, and what rights you have to protect your personal data. This policy applies solely to our website and its visitors and does not apply to any data collected through other channels.

Data Controller: MoobelSL OÜ
Company registration number: 12426365
Contact person: Triin Majori
Email: triin@msl.ee
Phone number: +372 5915 1001

We collect and process information in accordance with the General Data Protection Regulation (GDPR) of the European Union, which came into effect on May 25, 2018.

Data Collection and Use

What Data We Collect

The information we collect includes both the data you knowingly and actively provide when using or participating in our services or campaigns, as well as any information automatically transmitted by your devices when accessing our products and services.

The data we collect includes information you have consciously shared with us while using our services or campaigns, and data automatically sent by your devices.

Your personal data may reach us in the following ways:

• When you place an order on our online store www.msl.ee

• When you register as a user on www.msl.ee

• When you contact us via phone, email, or online chat

• When you purchase a product with installment payments and sign a leasing contract

• When you browse the website www.msl.ee

• When you provide personal data of another person who will receive the goods

• When you make payments via online banking or other electronic payment methods

• When you comment on, like, or share a post on our social media accounts

• When you subscribe to our newsletter

• When you leave comments on our website posts

Types of Data Collected

Personal Data

We ask for personal information only when it is necessary to provide you with a service. When contacting us or visiting our website, you may share the following information:

• First and last name

• Email address

• Mailing address, country, county, city

• Phone number

• Your purchase history and activity on our e-store

• Information about your web browser and IP address

Log Files

Our website www.msl.ee stores log files about its visitors. The collected data may include:

• Type of device used

• Internet Protocol (IP) address

• Browser type

• Internet Service Provider (ISP)

• Date and time of website visit

• Entry and exit pages

• Number of clicks made on the website

The information in the log files is used to analyze trends, administer the website, track visitor activity on the site, and gather demographic data. This information is not intended to, nor does it enable, the identification of individuals.

Cookies

• Like most websites, www.msl.ee uses "cookies." A cookie is essentially a text file that is stored on the user's device when visiting the website. Cookies help determine and save preferences, regional settings, service usage choices, and more.

  If you wish, you can disable the use of cookies in your browser settings; however, doing so may affect the services provided to you.

  Cookies are divided into persistent and session cookies. Persistent cookies remain on your personal computer or mobile device even after you close the browser or computer. Session cookies are deleted immediately after closing the browser.

  Cookies are categorized based on their purpose:

  Necessary cookies: Session cookies that are necessary to enable you to use the services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot offer you the desired services.

  Notification cookies: These cookies detect whether users have accepted the use of cookies on the website.

  Functionality cookies: These cookies allow your browser to remember the choices you make while using the website, such as saving your login details or language preferences. The purpose of these cookies is to provide you with a more personalized experience and prevent you from having to re-enter your preferences.

  How We Use the Data

  The collected information may be used for various purposes, including:

  • Maintaining, managing, developing, personalizing, and expanding our website

  • Collecting statistics to offer better services and/or offers, and to understand and analyze the behavior of our website visitors

  • Identifying you via phone, message, or email

  • Sending you information and asking for feedback on our services

  • Preventing fraud and protecting our website

  • Enabling us to contact you via social media accounts

  • Allowing us to review chat history to expedite providing relevant advice

  • Improving the quality of our services and offering more efficient browsing solutions

  • Developing new products, services, or improving their functionality

  • Shipping/delivering products, processing orders, invoicing, ordering via bank link, confirming your order, or issuing refunds

  • Offering products and services that might interest you, based on your previous orders

  • Facilitating and accelerating our interactions with you when you contact us

  • Other purposes, such as analyzing data, researching trends, and evaluating the effectiveness of our advertising campaigns.

When We May Share Your Data

We may share or transfer your personal data in connection with a change in company ownership, a merger, asset sale, financing, or acquisition of our business. You will be notified if your personal data is transferred and becomes subject to a different privacy policy.

We may share your information with our partner companies, requiring them to comply with this Privacy Policy. Partner companies include our parent and subsidiary companies, joint venture partners, or other entities under our control.

We may also share your data with our business partners to offer you certain products, services, or promotional offers.

With your consent, we may disclose your personal information for any other purpose.

We are obligated to disclose your personal data when required by law. In good faith, we may also disclose your information to comply with legal obligations, protect our rights or property, prevent or investigate potential violations related to the use of our services, and ensure the safety of our users.

Retention of Your Personal Data

The company will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company also retains log files for internal analysis. Log files are generally kept for a shorter period, except when the data is used to strengthen security or improve the functionality of our services, or when we are legally required to retain the data for a longer period.

Processing of Children's Data

None of our products or services are directed at children under the age of 13, and we do not knowingly collect data from individuals under 13 years old. If we suspect that we are processing data of a person under the age of 13, we will remove that individual from all of our databases.

Your Rights to Protect Your Data

You always have the right not to share your personal data with us, with the understanding that it may affect your experience on our website. If you choose not to provide us with your data, we will never treat you unfairly as a result. By providing us with your personal information, you acknowledge that we collect, store, use, and disclose it in accordance with this Privacy Policy. You have the right to request details about the data we collect about you.

If we receive personal information about you from a third party, we will protect it in accordance with this Privacy Policy and the laws of the Republic of Estonia. If you provide personal information about a third party, you confirm that you have the right and permission to do so.

Even if you have previously given your consent to share your personal data with us for marketing purposes, you retain the right to change your mind at any time. You always have the right to opt out of communication with us and request that we remove your data from our databases. From time to time, we may request information to verify your identity. If you believe that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us via email at info@msl.ee or by phone at +372 5915 1001. We will take all reasonable steps to correct any inaccurate, incomplete, misleading, or outdated information.

If you believe that we have violated relevant data protection laws and wish to file a complaint, please contact us using the contact details provided in this document and include full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, outlining the outcome of the investigation and the steps we will take to address your concerns. You also have the right to contact a regulatory or data protection authority.

GDPR Data Protection Rights

We want to ensure that you are fully aware of all your data protection rights. Every user of our website is entitled to the following:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

• The right to erasure – Under certain conditions, you have the right to request that we erase your personal data.

• The right to restrict processing – Under certain conditions, you have the right to request that we restrict the processing of your personal data.

• The right to object to processing – Under certain conditions, you have the right to object to our processing of your personal data.

• The right to data portability – Under certain conditions, you have the right to request that we transfer the data we have collected to another organization, or directly to you.

Security of Your Data
The security of your personal information is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

MoobelSL OÜ takes all reasonably necessary measures to ensure that your data is handled securely and in accordance with this Privacy Policy and the laws of the Republic of Estonia. Your data will not be transferred to any organization or country unless there is a valid legal basis and adequate protection measures are in place.

Links to Other Websites
Our website may contain links to external websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, services, or practices of any third-party websites.

Changes to This Privacy Policy
We reserve the right to update our Privacy Policy as needed. When we do, we will revise the “Last Updated” date at the bottom of this document. By continuing to use our website after changes to this policy have been posted, you are agreeing to the updated terms.

Last updated: 15/02/2024

This document was generated using the EasyWeb Privacy Policy Generator.